Organizational Change Management

  • Transform: Make different; replace with another; a metamorphosis
  • Change: The umbrella under which we put all the things that we have to do differently in the future.

Peter Senge coined the term “ the learning organization.” In his book “The Fifth Discipline” he purports “that  the  model  company  essentially is one that has incorporated change into its culture” … the winners will be those who embrace change as a competitive advantage and use it to meet customer demand faster than their competitors.

GSG’s Organizational Change Management process is: a planned, organization-wide, and long-range effort supported from the top. It strategically improves an organization’s problem solving processes, effectiveness and health through interventions that may include organizational assessment, role analysis, leadership development, management training, team building, coaching, conflict resolution and group communication using behavioral science knowledge and technology with the assistance of a consultant-facilitator.

The  starting  point  and  final objective for any corporation is to maximize shareholder value. However, the competent organization must become both effective and efficient to achieve consistent profitability. Effectiveness pertains to the degree of accomplishment of the organization’s goals, whereby customer’s needs are satisfied. Efficiency is a measure of the costs in resources in achieving these goals – to be able to meet the needs of your customers at a lower cost than your competition. Profitability is a result of both.

The following snapshot questions test an organization’s effectiveness and efficiency. This initial assessment serves as an indicator for potential change initiatives.

  • Does the organization manage its people with clearly established goals and objectives?
  • Does the organizational structure seem be designed for the most efficient use of its people and other resources as evidenced by defined roles and reporting relationships?
  • How are decisions made at this firm; do you feel that they are made at the appropriate levels; is input asked for?
  • Are win/lose activities between functions and levels kept to a minimum?
  • Are written and verbal communications within the organization adequate and understood?
  • Is there an emphasis on providing each employee with the opportunity to grow and develop?
  • Has the organization established a strong link between growth performance, measures and rewards, and recognition?
  • Is the organization being prepared for the future?
  • Do you feel that leadership and its commitment is felt and visible throughout the organization?

The above assessment provides business owners incisive data on financial, operational, strategic and organizational issues. GSG assessment probes nearly every corner of a company’s operational, managerial and decision-making process and can:

  • Identify situations that threaten business success
  • Identify management, organizational, and operational issues
  • Expose critical management actions necessary to  allow the business to compete effectively and profitably
  • Assist in formulating a change strategy to address the issues

GSG balances upper management experiences and tested contemporary change management practices. The end result will be an explicitly defined change strategy and prioritized objectives in support of a strategic plan.

We invite you to contact us for a free, private and confidential consultation to discuss your organization’s challenges.


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